Terms & Conditions

Last updated: 22 July 2026

These Terms & Conditions govern your use of the website kotulhealthcare.com and the services provided by Kotul Sağlık Turizmi ve Dijital Reklamcılık Ltd. Şti. (“Kotul Healthcare”, “we”, “us”). By using our website or contacting us, you agree to these Terms.

1. Our Service

Kotul Healthcare provides dental and related healthcare treatment in Antalya, Türkiye, and arranges associated services such as accommodation and private transfers. Details of treatments, timelines and inclusions are provided in your personal written treatment plan.

2. Website Information Is Not Medical Advice

The content on our website is for general information only and does not constitute medical or dental advice. Any treatment recommendation is made only after a clinical examination by our medical team. You should not rely on website content as a substitute for professional consultation.

3. Assessments, Quotes & Treatment Plans

Free assessments and written quotes are based on the information and photos you provide and are indicative and non-binding until confirmed by an in-person clinical examination. Your final treatment plan, timeline and price are confirmed after examination. Where additional procedures become clinically necessary during agreed treatment, they are handled as described in your confirmed plan.

4. Bookings & Payments

Booking terms, any deposit, and payment methods are set out in your treatment plan or confirmed in writing before you travel.

5. Changes, Cancellations & Refunds

If you need to change or cancel your appointment, please contact us as early as possible. Travel and accommodation arranged through us are subject to the terms of the relevant providers.

6. Your Responsibilities

  • Provide accurate and complete information, including your full medical history and any medications, allergies or conditions;
  • Follow pre-treatment and aftercare instructions given by our team;
  • Ensure you are fit to travel and hold valid travel documents and, where relevant, appropriate travel/health insurance.

7. Treatment Results

While we work to the highest standards, no specific medical or aesthetic result can be guaranteed, as outcomes depend on individual factors including your anatomy, healing and adherence to aftercare. Photos and reviews shown on our website reflect individual patient experiences and are not a promise of the same result for every patient.

8. Warranties

Where a warranty applies to a treatment (for example a warranty on implants or ceramic work), its scope, duration and conditions are set out in writing in your treatment plan and/or warranty document. Warranties are subject to proper care, attendance at recommended check-ups, and the stated conditions.

9. Travel, Accommodation & Transfers

We are not a travel agency. Where your package includes accommodation and transfers, these are arranged for your convenience and provided by third parties. We are not liable for delays, disruptions or issues caused by airlines, hotels or transport providers outside our reasonable control.

10. Reviews & Testimonials

Reviews and testimonials displayed on our website belong to the individuals who wrote them and reflect their personal experience.

11. Intellectual Property

All content on this website — text, images, logos and design — is owned by or licensed to Kotul Healthcare and may not be copied or reused without our written permission.

12. Third-Party Links

Our website may contain links to third-party sites (such as Trustpilot or WhatsApp). We are not responsible for the content or practices of those sites.

13. Limitation of Liability

To the fullest extent permitted by law, Kotul Healthcare is not liable for indirect or consequential loss arising from the use of our website. Nothing in these Terms limits any liability that cannot be excluded under applicable law, including in relation to the provision of medical care.

14. Governing Law

These Terms are governed by the laws of the Republic of Türkiye, and any disputes shall be subject to the jurisdiction of the courts of Antalya, Türkiye, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

15. Changes to These Terms

We may update these Terms from time to time. The current version is always available on this page with its update date.

16. Contact

Kotul Sağlık Turizmi ve Dijital Reklamcılık Ltd. Şti. — Kışla Mah. Şehit Binbaşı Cengiz Toytunç Cad. Antelsan İş Merkezi No: 118 İç Kapı No: 401, Muratpaşa/Antalya, Türkiye · info@kotulhealthcare.com · WhatsApp: +90 543 215 68 85.

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